In Store Services:

Repairs:
Diagnostic/Light difficulty: $35
Diagnosis of system issues and recommendations as to solutions or light difficulty labor. This fee will always be applied towards additional labor charges.

Moderate Difficulty: $65
Moderate difficulty repairs may include virus removal, hard drive replacement, reinstallation, performance enhancement.

High Difficulty: $85
High difficulty repairs may include severe virus removal, cloning of hard drive, motherboard replacement, multiple hardware issues.

Severe Difficulty: $105+                                                             Severe difficulty repairs include laptop hinge or LCD replacement, specialized hardware or software service, partial rebuilds.

The difficulty level of repair will always be determined by servicing technician based on complexity and time spent.

Other services:

Installation: $25
Installation and testing of hardware or software

Data Transfer: $35                                                                 Transferring data and settings from one system to another

Data Backup: $20 + Cost of Media
Retreival and copying of data from system to selected backup media

Data Retreival: $50
Attempt to retreive data from damaged hard drive. Success is not guarenteed. Some or all data maybe irretreivable. Please note the retreival process is lengthy.

On-Site Service:

Home/Residental: $55 per hour

Business/Commercial: $75 per hour

Due to time and feasability constraints not all types of service can be performed on site. These services may include virus removal, performance enhancement, major hardware replacement.

Priority Service:

In Store $25
In Store Priority Service does not guarentee same or next day completion. Service will begin immediately and every effort will be made to insure the system is completed as soon as possible.

On Site $50
On Site Priority Service describes same day appointments or any on site service involving rescheduling of previously scheduled appointments. Same day service will not always be available. Every effort will be made to schedule the service as soon as possible.